"Brian made moving into our new home such a positive experience. He was incredibly friendly, patient,… Read More and easy to talk to. He supported us every step of the way and even worked over the weekend to make sure our lease paperwork was taken care of. We couldn’t have asked for a better person to help us—highly recommend!" Read Less
"I reached out to James at Operation Red Dot and expressed my need to find a property management comp… Read Moreany that was hands-on, reliable, communicative, and peaceful. My previous experience with another local company left me with a sour taste and I was honest with James from the get-go about what I needed. Since Operation Red Dot started managing my property in Olympia, they have communicated when need-be, sent my rent payments on time, and have been so extremely honest when issues arise. They also found me some amazing tenants! In addition, they have an “app folio” that I can log-in to if I ever need to access any documents at a moments notice and it is so easy to use.
I highly recommend Operation Red Dot… first and foremost, their honesty is priceless and everything else (to me) is a bonus! Thank you for making managing my property worry-free." Read Less
"Bonnie at ORD was very kind, responsive, and a pleasure to work with securing my new home!"
"Recently moved across country into one of their rentals. They made the move in process very easy and… Read More get back to me very quickly on any questions. Very good communication!" Read Less
"We used to live on base, but we wanted to start building rental income through a multiplex and were … Read Morereferred to Operation: Red Dot.
In 2023, James supported us from the very beginning — from selecting and purchasing the multiplex, to handling the brokerage and closing process, even connecting us with the right lenders and insurance providers. He has also guided us through deferred maintenance projects, always giving clear, practical advice on what to focus on and what not to prioritize.
James has been super kind, knowledgeable, and has truly been a mentor for us. Even though we were beginners, he has always been patient and supportive.
On the operational side of deferred maintenance projects, Steve has been working closely with us. He is always very responsive, responsible, and provides updates without us ever needing to follow up. He consistently looks for better solutions and suggestions, which we really appreciate.
They also now have their own handyman, Nick, who has been sent to us and to the rental side several times. He provides fast, accurate, and fair services. Nick always goes the extra mile in answering our questions and kindly helps us build our own knowledge along the way.
In addition, they manage projects through AppFolio, which makes it very convenient for us to track finances and access documents in one place.
Over the past two years, Operation: Red Dot has grown significantly, with more partner vendors and a true one-stop service. They have become a management company we can truly rely on. We look forward to continuing this partnership for many years to come. With heartfelt thanks for all your support, we truly feel lucky to have Operation: Red Dot by our side." Read Less
"Really good leasing company. They worked with me and got me in my first apartment in Tacoma and it c… Read Moreame fully furnished. I would highly recommend Bonnie and Leah to anyone" Read Less
"Bonnie and the Operation Red Dot team have made my latest moving experience absolutely fantastic. Bo… Read Morennie especially went above and beyond to make this transition go as quickly and as smoothly as possible. She understood I was in a serious time crunch and managed to get things coordinated so quickly I am really in awe. As as a 22 yr (and counting) military spouse, this experience has really taken so much stress off my shoulders. I just can't express enough how well this process has gone and the follow through from the entire team has been amazing. Thank you so much, Bonnie!!!" Read Less
"As first-time landlords, we were naturally nervous about trusting someone to manage our property – b… Read Moreut working with Operation Red Dot has been an incredible experience from day one. Their communication is always clear and consistent, and we truly feel like we’re in the loop at every step.
Recently, we had an unexpected issue with the master bathroom, and they handled it with such efficiency and care. They kept us informed throughout the entire process, from identifying the issue to the project’s completion. What really stood out was their willingness to work with us on a flexible payment plan, taking our financial situation into consideration- something we deeply appreciated, especially since we were also dealing with a death in the family. It truly took a weight off our shoulders during an already difficult time.
James Marszalek and Steve Lynch, specifically, are amazing to work with. Their professionalism, transparency, and genuine concern for both us and our tenants have made this journey so much easier. I highly recommend Operation Red Dot to anyone looking for a reliable and responsive property management team!" Read Less
