Do you only represent Multi-Family Homes?
We have both residential single family and commercial multi-family apartment complexes in our portfolio. Given the huge need for housing in the JBLM area, we need a large variety and amount of units to meet the demand. We have ample experience and hundreds of doors under management of each asset class. If you’re unsure if your property is the right fit for our portfolio, you can send us a message or book a call to discuss!
Will you help me decide what needs to be done to prepare our home for rent?
Absolutely! We are hands on every step of the way. As a part of your onboarding into our portfolio, our maintenance team will coordinate with you to conduct a full inspection, which will lead to a video meeting you will have with a member of the maintenance team. They will go line by line with you to recommend any repairs or “Bulletproofing” as we like to call it, to ensure your home is airtight and ready for the next occupant.
Where do you manage properties?
We manage properties primarily in the JBLM area, with the largest concentration of properties in Pierce and North Thurston County. The cities we consider inside of our area of operation for management are Tacoma, Lakewood, Steilacoom, Fircrest, University Place, Puyallup, Spanaway, Du Pont, Fife, Graham, Roy, Yelm, Lacey, Olympia, and Tumwater.
How do I start this process?
The best way to get started is to give us a call or set up a property management consultation with one of our most experienced managers. This can be over the phone, but video meetings are our preference. During our consultation we’ll discuss our management pricing model, maintenance protocols, screening systems, specific rental values, the leasing process and much more. What’s important to know is we do not require any money up front for our services, and our consultations have no obligations attached. Even if you don’t find us to be the perfect fit, you will leave with a solid understanding and plan as to what to do next.
When is the best time to rent my home?
We split rental periods into “On Season”, which is April 1 – Sept 1, and “Off Season”, which is Sept 2 – March 31st”. On season comes with the highest pricing and number of potential renters, so obviously we always want to be in that period. Life however, doesn’t always allow for that. In the case that the timing of your rental coming into our portfolio puts us inside the Off Season window, we will artificially set the lease term shorter or longer for the first lease, putting us in the middle of the On Season. After that period is up we will renew the lease for 12 months, ensuring that we only have to rent the home in the Off Season one time. It’s important to note that just because a property will be rented Off Season doesn’t mean it’s impossible, it just means that we will likely need to be a little more competitive on the price, and have an adjusted expectation of days on market. Most On Season rentals are filled in 7-10 days, and most Off Season rentals are filled in 14-21 days. There’s a lot of nuance to this topic though, so we will discuss your specific situation and property in our management consultation.
What are your tenant qualifications?
We believe in full transparency and following fair housing laws. Review our tenant qualifications here.
What if I am just planning to purchase an investment property?
We are licensed realtors that will also help you purchase your investment property and help to advise on the expected return on your investment. Message us and we would be happy to give you a full analysis on what your expected return on investment would be for any property you have your eyes on. And if you are hunting for a property, we can help connect you with options in our area!
Do you manage Section 8 and other low income properties?
Yes we do! We love affordable housing, and have Section 8, Tacoma MFTE, and various other subsidy properties in our portfolio. We have an excellent reputation for tenant selection, ensuring compliance with the laws is a priority, and the property’s preservation and growth is the focus. We would love to discuss how Operation Red Dot can help your low income property be optimized while providing a valuable service to the community! We also focus on providing extra protections for owners when it comes to opening their home to subsidy programs, which include access to the Landlord Mitigation Fund, active tenant case management, and many other protections for you as an owner.
Do you only rent to the Military?
While the military community is very near and dear to our hearts, we are staunch advocates for affordable and accessible housing for all. Thus, a portion of our portfolio is also dedicated to low-income affordable housing. This percentage will increase with more low income housing owners coming into management, as well as opportunities in Government Contracting supporting programs within HUD and USDA Rural Development. We believe that focusing on sustainable and affordable housing benefits the military, communities, and property owners.
How long does it take you to place a tenant in one of my rental homes?
Our average days on market at JBLM from the day we go live, to signing the lease and taking a deposit is 7-10 days. With thousands of military families coming into the JBLM area every year, we maintain a never ending supply of stellar tenants who are all looking for a place to live. This is why our company wide vacancy rate over the last 10 years remains well under 1%.
| LEARN MORE ABOUT OUR PROPERTY MANAGEMENT |