Owner Top FAQ’s

Do you only represent Multi-Family Homes?

We have both residential and commercial multi-family apartment complexes in our portfolio. We have a massive pool of military families in need, we need a large variety and amount of units in the Puget Sound area. We’re happy to consider any size property for management.

Will you help me decide what needs to be done to prepare our home for rent?

Absolutely! One of our senior property managers will meet with you at your home to conduct a walkthrough, and give advice on preparing the home for photos and video, in addition to advice on any maintenance and repairs that should be addressed prior to the first tenant moving in.

Where do you manage properties?

We manage properties primarily in the JBLM area, with the largest concentration of properties in Pierce and North Thurston County. We do have a small portion of our portfolio in South King County as well.

How do I start this process?

We believe the best way to get started is to give us a call or setup a management consult with one of our senior managers. This can be over the phone, over zoom, or in person. During our consult we’ll discuss the rental rates for the unit(s) you want to rent out, the leasing process, maintenance protocols, our pricing model, and details of the services we offer. We do not require any money down or up front for our services, and our consultations have no obligations attached.

When is the best time to rent my home?

The best time of the year to list a home for rent in our market tends to be April – September mostly due to weather and school schedules. The hardest time to rent the home is from November – January. We are able to rent homes during this time frame but we find that there is a smaller pool of renters to choose from.

What are your tenant qualifications?

We believe in full transparency and following fair housing laws. Review our tenant qualifications here.

What if I am just planning to purchase an investment property?

We are licensed realtors that will also help you purchase your investment property and help to advise on the expected return on your investment. Message us and we would be happy to give you a full analysis on what your expected return on investment would be for any property you have your eyes on. And if you are hunting for a property, we can help connect you with options in our area!

Do you manage Section 8 and other low income properties?

Yes we do! We love affordable housing, and have Section 8, Tacoma MFTE, and various other subsidy properties in our portfolio. We have an excellent reputation for tenant selection, ensuring compliance with the laws is a priority, and the property’s preservation and growth is the focus. We would love to discuss how Operation Red Dot can help your low income property be optimized while providing a valuable service to the community! We also focus on providing extra protections for owners when it comes to opening their home to subsidy programs, which include access to the Landlord Mitigation Fund, active tenant case management, and many other protections for you as an owner.

Do you only rent to the Military?

While the military community is very near and dear to our hearts, and it is our primary focus, we are staunch advocates for affordable and accessible housing for all. Thus, a portion of our portfolio is also dedicated to low-income affordable housing. This percentage will increase with more low income housing owners coming into management, as well as opportunities in Government Contracting supporting programs within HUD and USDA Rural Development. We believe that focusing on sustainable and affordable housing benefits the military, communities, and property owners.

How long does it take you to place a tenant in one of my rental homes?

Our average days on market at JBLM from the day we go live, to signing the lease and taking a deposit is 7-10 days. With thousands of military families coming into the JBLM area every year, we maintain a never ending supply of stellar tenants who are all looking for a place to live. This is why our company wide vacancy rate over the last 10 years remains well under 1%.


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