Pet and Animal Policy

PetPolicy Red Dot

Welcome to Operation Red Dot. We are committed to maintaining safe, well-cared-for homes and a respectful living environment for all residents, neighbors, property owners, and animals in our managed properties.

Pets are considered on a case-by-case basis and may be subject to property-specific restrictions, owner insurance requirements, HOA rules, local ordinances, and applicable lease terms. To help us maintain accurate records, evaluate animal-related risks consistently, and ensure all residents understand their responsibilities, all residents are required to complete our animal screening process, whether they have a pet, an emotional support animal, or service animal.

Approved pets may be subject to applicable pet deposits, pet fees, cleaning fees, or other pet-related charges where permitted by law and the lease. We do not charge pet rent, ever. (Unless your pet can prove they have reliable income) Assistance animals are not considered pets and are handled through the reasonable accommodation process. Pet-related fees, deposits, and rent do not apply to approved assistance animals, although residents remain responsible for any damage, nuisance, or lease violations caused by any animal in the home.

Our goal is to balance pet-friendly housing, resident needs, property protection, owner insurance requirements, legal compliance, and the quiet enjoyment of the community.

This pet policy applies to residents, occupants, guests, household pets, visiting animals, assistance animals, temporary animals, and animals brought onto the property for any reason.

Key Definitions:

For purposes of this policy, the following terms apply:

  • Household Pet: An animal kept for companionship, recreation, or personal enjoyment that is not an approved assistance animal.
  • Assistance Animal: An animal that assists, supports, or provides a disability-related benefit to a person with a disability. Assistance animals are not pets and are reviewed through the reasonable accommodation process.
  • Service Animal: An animal individually trained to perform tasks or work for a person with a disability.
  • Support Animal / Emotional Support Animal: An animal that provides disability-related emotional support, comfort, or therapeutic benefit to a person with a disability.
  • Approved Animal: An animal that has been properly disclosed, screened, reviewed, and approved in writing by management, or an assistance animal approved through the reasonable accommodation process.
  • Unauthorized Animal: Any animal that has not been disclosed, screened, reviewed, and approved in writing, unless otherwise protected by applicable law.
  • Visiting or Temporary Animal: Any animal present at the property temporarily, including animals belonging to guests, family members, friends, pet-sitting arrangements, or short-term care situations.
  • Restricted Animal: An animal that may be restricted due to insurance requirements, HOA rules, condominium rules, local ordinances, lease terms, or property-specific conditions.
  • Animal Owner or Handler: The resident, occupant, guest, or other person responsible for the animal while it is on the property.

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Required Animal Screening

All residents are required to complete the animal screening process, whether they have a household pet, an assistance animal, or no animal at all.

This allows Operation Red Dot to maintain accurate records, evaluate animal-related requests consistently, and ensure residents understand their responsibilities.

Residents with household pets must complete the pet screening process before the animal is brought onto or kept at the property. Residents requesting an assistance animal accommodation must complete the assistance-animal accommodation process. Residents with no animals may be required to complete a no-animal profile or certification.

Animal screening does not guarantee approval. Written approval from management is required before any household pet may be brought onto or kept at the property.

Household Pets

While we are a very pet friendly manager, household pets are reviewed on a case-by-case basis. Approval may depend on the setup of the property, insurance requirements, HOA or condominium rules, local ordinances, animal history, and other relevant factors.

Common household pets may include dogs, cats, birds, rabbits, hamsters, fish tanks, reptiles, and similar animals. Some animals may require additional review before approval.

Operation Red Dot may consider factors such as:

  • Animal type, size, age, and total number of animals
  • Vaccination and licensing status
  • Appropriate property suitability
  • Insurance or association restrictions
  • Prior bite, aggression, nuisance, or property damage history
  • Local animal-control requirements
  • Lease terms and property-specific rules

No household pet is approved until written approval has been provided by management.

Assistance Animals

Assistance animals are not pets. They are handled separately from household pets through the reasonable accommodation process.

Residents may request a reasonable accommodation for an assistance animal when the animal is needed because of a disability or doctor’s prescription. This may include service animals, emotional support animals, support animals, or other assistance animals recognized under applicable housing laws.

Operation Red Dot does not charge pet fees, pet deposits, pet rent, or pet-related charges for approved assistance animals. However, residents remain responsible for damage, nuisance, sanitation issues, lease violations, or safety concerns caused by any animal in the home.

Residents requesting an assistance animal will be asked to provide reliable supporting information when the disability-related need for the animal is not readily apparent, as permitted by law.

Assistance-animal requests are reviewed fairly, consistently, and in accordance with applicable federal, state, and local housing laws.

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Animal Limits and Property-Specific Restrictions

Unless otherwise approved in writing, households are limited to a maximum of two approved household pets.

Additional animals may be considered on a case-by-case basis but are not guaranteed. Some properties may have stricter limits based on owner instructions, insurance requirements, HOA rules, condominium rules, local ordinances, property layout, shared spaces, fencing, flooring, or other property-specific considerations.

Animal limits that apply to household pets do not automatically apply to approved assistance animals. Assistance animals are reviewed through the reasonable accommodation process.

Pet Fees, Deposits, and Charges

Approved household pets are subject to the following standard charges unless otherwise stated in the lease, pet addendum, or written approval:

  • $600 refundable pet deposit
  • $600 non-refundable cleaning fee

These charges cover up to two approved household pets

Operation Red Dot does not charge monthly pet rent.

Pet deposits, pet fees, cleaning fees, and other pet-related charges do not apply to approved assistance animals.

Pet deposits and cleaning fees do not limit the resident’s responsibility for animal-related damage, cleaning, deodorizing, pest treatment, waste removal, landscaping repair, or other costs caused by an animal.

Residents remain responsible for the full cost of animal-related damage or cleaning beyond normal use, regardless of whether the animal is a household pet or an assistance animal.

Resident Responsibilities

Residents are responsible for the behavior, care, control, and cleanliness of any animal at the property.

Residents must:

  • Keep animals under control
  • Follow all leash and restraint requirements
  • Promptly clean up animal waste
  • Take reasonable steps to prevent excessive noise, barking, whining, or other disturbances
  • Take reasonable steps to prevent odors, fleas, pests, and unsanitary conditions
  • Take reasonable steps to prevent damage to flooring, doors, trim, walls, blinds, screens, landscaping, fencing, yards, and common areas
  • Take reasonable steps to prevent animals threatening, chasing, biting, injuring, or interfering with residents, neighbors, guests, vendors, or management
  • Comply with all applicable lease terms, local ordinances, animal-control laws, and community rules

Residents are also responsible for the actions of animals belonging to their guests or invitees.

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Maintenance, Inspections, and Property Access

Animals must be properly secured before any maintenance appointment, inspection, vendor visit, showing, or management entry.

Properly secured means the animal is crated, kenneled, placed in a closed room, removed from the property, or otherwise safely restrained so that management, vendors, inspectors, or other authorized parties can safely access the home.

If an animal is loose, aggressive, uncontrolled, or not properly secured, appointments may be cancelled or delayed, and the resident may be responsible for any resulting trip charges, missed appointment fees, or delays in service.

Operation Red Dot and its vendors are not responsible for animals escaping, hiding, or becoming injured due to a resident’s failure to properly secure the animal before scheduled access.

Unauthorized, Temporary, and Visiting Animals

Residents may not keep, care for, pet-sit, foster, board, or temporarily house for more than 3 calendar days any animal at the property without prior written approval from management.

This includes animals belonging to friends, family members, guests, partners, roommates, or visitors.

A temporary animal is still considered an animal under this policy. “It is only here temporarily” does not remove the requirement for disclosure, screening, and approval.

Residents may not replace an approved animal, add a new animal, or bring in an additional animal without first completing the required screening and receiving written approval.

Animal Damage, Cleaning, Odor, and Pest Treatment

Residents are responsible for animal-related damage, cleaning, odor treatment, pest treatment, and repairs.

This may include, but is not limited to:

  • Carpet stains or replacement
  • Urine or odor treatment
  • Subfloor damage
  • Scratched doors, trim, walls, or flooring
  • Damaged blinds, screens, or window coverings
  • Damaged fencing, gates, landscaping, or yards
  • Flea, tick, or pest treatment
  • Excessive hair, dander, or debris
  • Waste removal
  • Professional cleaning or deodorizing

Animal-related charges may be assessed during tenancy, after inspection, or after move-out. Pet deposits and cleaning fees do not cap or limit the resident’s financial responsibility.

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Violations and Enforcement

Failure to comply with this policy may be considered a lease violation.

Violations may include:

  • Keeping an unauthorized animal
  • Failing to complete animal screening
  • Providing false or incomplete animal information
  • Failing to update animal records
  • Pet-sitting or temporarily housing an unauthorized animal
  • Failing to control an animal
  • Failing to clean up after an animal
  • Allowing an animal to cause damage, nuisance, or safety concerns
  • Failing to secure an animal for maintenance, inspections, or property access

Depending on the circumstances, violations may result in notices, charges, removal of the animal, non-renewal, termination, or other remedies allowed under the lease and applicable law.

Policy Conflicts and Property-Specific Addenda

Because Operation Red Dot manages properties for different owners, animal rules may vary by property.

Some homes may have additional requirements or restrictions based on owner instructions, insurance policies, HOA rules, condominium rules, local ordinances, or physical property conditions.

If this policy conflicts with the lease, pet addendum, written animal approval, HOA rules, insurance requirements, or applicable law, the stricter lawful requirement or controlling legal requirement will apply.

Property-specific requirements may be included in the listing, lease, pet addendum, animal approval, or written communication from management.

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Questions and Accommodation Requests

Residents with questions about household pets, animal screening, pet approval, or assistance-animal accommodation requests should contact Operation Red Dot before bringing an animal onto the property.

We understand that animals can be an important part of home life, and we strive to create a fair, consistent, and welcoming process while protecting residents, property owners, neighbors, and the homes we manage.

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