Top Features in Your Tenant Portal
- Pay rent securely online (one-time payments or autopay)
- Pay via eCheck (ACH) or debit/credit card, with options like Apple Pay where supported
- View their account ledger and payment history anytime
- Submit maintenance requests with photos and track status updates through completion (when enabled)
- View and download shared documents sent through the portal
- View, download, and electronically sign leases/renewals when delivered digitally
- Upload proof of renter’s insurance directly in the portal (when enabled)
- Update key profile details (contact info, vehicles, etc.) depending on portal settings
- Use web + mobile app access with two-factor authentication (2FA) for security
Tenant Portal Overview: https://www.appfolio.com/help/online-portal
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